View analytics and export reports

Account admins can view comprehensive analytics and export reports for the organization.

Note: App profile admins cannot access analytics.

You can view and export reports for the following activities:

Click Generate Report at the top right in each tab to download the report.

The report is sent to your email address.

You can filter each analytics by day, week, or month, or customize the time frame.

Dashboard

In the Dashboard tab, you can view account-level activities, including:

  • Employee status: Month-wise active, inactive, and unregistered employees
  • Content engagement: Number of contents viewed in the news feed, number of new contents added by the account admin, most liked and commented posts
  • Employee counts: Total employees, registered and unregistered employees, license limit, and new registrations

Content

You can view and export reports of employees’ activity on the content, including:

  • Content title
  • Total number of content views
  • Number of content views in the web app
  • Number of content views in the mobile app
  • Number of likes for the content
  • Number of comments for the content
  • Average duration spent on the content in the mobile app
  • Average duration spent on the content in the web app
  • Number of content shares

Administrator

You can view administrators’ details, including:

  • Their names
  • Time spent on the app
  • The number of contents and folders they added
  • Their last login details

User activity

You can filter reports of employee activities based on:

  • All app profiles or a specific app profile
  • Group

Filter analytics by day, week, or month, or customize the time frame, including:

  • New registrations
  • Average duration spent on the mobile app
  • Average duration spent on the web app
  • Total number of employees (active, inactive, and licensed)

Note: The number of licensed employees indicates the maximum number of employees you can add to the organization when creating an account.

You can view each employee's average duration spent in the mobile and web apps, along with their profile information and login activity.

Notifications

You can view analytics for SMS, mobile, and web notifications, including:

  • Notification title
  • Total sent
  • Delivered
  • Failed
  • Errored

Other

You can filter reports of employee activities based on:

  • All app profiles or a specific app profile
  • Group
  • Mobile or web app

Based on the filter, you can view the most searched key terms in the app and the number of top banner images (carousels).