View analytics and export reports

Account admins can view comprehensive analytics and export reports for various organizational activities.

đź“’Note: App profile admins cannot access analytics.

Click the Analytics graph Icon at the top right, next to your initials or profile picture (if uploaded).

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You are redirected to the analytics page, where you can track and export reports for the following sections:

In each section, click Generate Report at the top right to download the report.

The report is sent to your registered email address.

You can filter data in each analytics by app profile, day, week, month, or customize the time frame for more tailored insights.

đź“’Note: On the dashboard, you cannot generate a report and filter data by app profile.

Dashboard

The dashboard provides a quick overview of your account-level activities.

Select Dashboard on the left.

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View high-level organizational metrics, including:

  • Employee status: Month-wise active, inactive, and unregistered employees
  • Content engagement: Number of contents viewed in the news feed, number of new contents added by the account admin, most liked and commented posts
  • Employee counts: Total employees, registered and unregistered employees, license limit, and new registrations

Content

The content tab displays analytics related to published content, including creation, updates, and engagement metrics.

Select Content on the left.

View and export reports of employees’ activity on the content, including:

  • Content title
  • Total number of content views
  • Number of content views in the web app
  • Number of content views in the mobile app
  • Number of likes for the content
  • Number of comments for the content
  • Average duration spent on the content in the mobile app
  • Average duration spent on the content in the web app
  • Number of content shares

Administrator

The administrator tab tracks your administrator's activity across the platform.

Select Administrator on the left.

View administrators’ details, including:

  • Their names
  • Time spent on the app
  • The number of contents and folders they added
  • Their last login details

User activity

The user activity tab monitors engagement metrics for individual team members.

Select User Activity on the left.

Filter reports of employee activities based on:

  • All app profiles or a specific app profile
  • Group

Filter analytics by day, week, or month, or customize the time frame, including:

  • New registrations
  • Average duration spent on the mobile app
  • Average duration spent on the web app
  • Total number of employees (active, inactive, and licensed)

đź“’Note: The number of licensed employees indicates the maximum number of employees you can add to the organization when creating an account.

You can view each employee's average duration spent in the mobile and web apps, along with their profile information and login activity.

Notifications

The notifications tab tracks the performance of all notifications sent via content push, broadcast alerts, and SMS.

Select Notifications on the left.

You can view analytics for SMS, mobile, and web notifications, including:

  • Notification title
  • Total sent
  • Delivered
  • Failed
  • Errored

Other

This section provides insights into additional user activities across your organization.

Select Other on the left.

Filter reports of employee activities based on:

  • All app profiles or a specific app profile
  • Group
  • Mobile or web app

Based on the filter, you can view the most searched key terms in the app and the number of top banner images (carousels).