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      LXP user guide for admins

      Table of contents

      1. Introduction
        1.1. How does it work
        1.2. User actions
      2. Create and manage course
      3. Enable course validity, recurrence, and compliance
      4. Add and manage section and unit to course
      5. Add and manage questions in a quiz
      6. Add and manage sessions in training
      7. Add and manage survey questions
      8. Publish course
      9. Assign learning
      10. Add and manage authors
      11. Manage learners
      12. Evaluate learners

      1. Introduction

      The Learning Experience Platform (LXP) is a comprehensive platform designed to facilitate continuous learning and skill development within organizations. It offers a dynamic and user-friendly interface for employees who can explore learnings, add them to their wishlist, access them, and progress towards professional development.

      Account admins can create learnings and assign them to employees across all app  profiles, whereas app profile admins can do so only within their specific app profiles.

      1.1. How does it work

      1. You create learnings and add sections and units to them.
      2. Publish learnings and make them available in the library.
      3. Assign learnings to employees.
      4. Employees receive notifications about assigned learning and start taking it.
      5. Nudge learners to complete the learning.

      1.2. User actions

      You can

      1. Create learnings and assign them to learners.
      2. Manage learnings and learners.
      3. Evaluate learners.

      2. Create and manage course

      Create courses from scratch or utilize the existing courses and customize them to meet your requirements.

      After creating a course, you are redirected to the course edit page, allowing to manage the course content in the Content tab and configure course settings in the Configure tab.

      In the Content tab, perform the following actions:

      • Edit the author.
      • Add a co-author.
      • Specify the language and level.
      • Configure the compliance settings.
      • Add sections and units to the course.
      • Publish the course.

      đź“’Note: You can add co-authors for those who have admin permission. Learn more in the Add and manage authors.

      All fields are in-line edits. Click a field to make the necessary changes.

      In the Configure tab, perform the following actions:

      • Add learner outcomes.
      • Customize course completion behavior.

      The changes are auto-saved. Learn more in Create course.

      On the course details page, the Info tab appears after creating a course, and the Learners and Insights tabs appear after publishing it.

      đź“’Note: If you are an author or co-author, all tabs are visible to you. If you are an admin and not an author, only the Info and Learners tabs are visible to you.

      In the Info tab, you can

      • Add and manage section and unit.
      • Configure the course settings.
      • View course contents, details, and reviews.

      In the Learners tab, you can

      • Nudge and remove learners, reset their progress, and export their recurrence history. Learn more in Manage learners.

      đź“’Note: You can reset progress for individual or multiple learners. However, if you reset, they will lose their progress.

          • View learners' details with a comprehensive status of their progress.
          • View compliance status, scores, and course completion information.

      In the Insights tab, you can view

      • Estimated time and the average time the learner spends to complete a course.
      • Number of units and the average time the learner spends to complete the units.
      • Total enrollments include both assigned courses and self-enrollments.
      • Learners’ progress, including their completion status.
      • Quiz outcomes and training session metrics (if quiz and training session units are added to a course).
      • Learners’ compliant status and the course rating distribution (if compliance and ratings are enabled for a course).
      After creating a course, manage it if required. Learn more in Manage course.

      3. Enable course validity, recurrence, and compliance

      Enabling course validity, recurrence, and compliance are crucial features for managing and enhancing the effectiveness of courses.

      • Course validity: Ensures that the content remains current and relevant over time.
      • Course recurrence: Automates course assignments at specified intervals, fostering ongoing learning among employees.
      • Compliance: Ensures employees complete mandatory training and adhere to regulatory and organizational standards, mitigating risks associated with non-compliance.

      These features streamline administration and support continuous improvement in training outcomes. Learn more in Enable course validity, recurrence, and compliance.

      4. Add and manage section and unit to course

      After creating a course, add sections and units to it and manage it. Different types of units are available. Add them as per your requirements. Adding sections and units is necessary to organize the course content effectively and provide a structured learning experience for learners. Learn more in Add and manage section and unit to course.

      After adding sections and units, preview the course.

      đź“’Note: Add sections and units to a course that is authored by you.

      5. Add and manage questions in quiz

      After creating a course, you must add sections and units to it. If a quiz unit is added, they must add questions to it and manage them if required.

      Include questions with single or multiple correct answers to evaluate the learner's knowledge. They can also provide explanations for correct answers after learners attempt the quiz. It enables learners to assess their performance and improve their understanding of the topic. Learn more in Add and manage questions in a quiz.

      View learners’ responses in a quiz and reset the failed quiz if required. Learn more in View quiz responses and reset quiz.

      đź“’Note: If you reset the failed quiz, it deletes the failed attempts of all learners.

      6. Add and manage sessions in training

      After creating a course, you must add sections and units to it. If you add an instructor training unit, you must also add sessions to it and manage them if required. Learn more in Add and manage sessions in training.

      After adding a session to the training, add attendees to it and manage them by changing their status and unregistering them. Learn more in Add and manage attendees in training.

      After learners' submit their responses, view and export them. It allows you to understand context-specific feedback and actionable insights. Learn more in View and export survey responses in learning.

      7. Add and manage survey questions

      After creating a course, authors must add sections and units to it. If a survey unit is added, they must add questions to it and manage them if required.

      Adding surveys to courses allows authors to collect context-specific feedback, providing actionable insights. Learn more in Add and manage survey questions in learning.

      8. Publish course

      After adding sections and units to the course, authors must publish it. Once published, they can push it to the library, choosing its visibility settings: make it available for everyone, specific groups, or keep it private. This ensures the course effectively reaches the intended audience. Learn more in Publish course.

      9. Assign learning

      Assign courses to learners after publishing them, selecting members and groups as required. While assigning, set the due date for a course, edit the due date, or remove it at any time. You can also mark the assignment as mandatory, making it a required training that learners must complete. Learn more in Assign learning.

      10. Add and manage authors

      Add employees with admin permission as authors and co-authors to a course and manage them if required. If you are not an author or a co-author, you can add yourself to either role. Learn more in the Add and manage authors.

      11. Manage learners

      Manage learners in a learning by:

      • Removing learners from it.
      • Nudging learners to complete it.
      • Resetting learners’ progress in it.
      • Viewing learners’ recurrence history, compliance history, or both.

      Learn more in Manage learners.

      12. Evaluate learners

      Evaluate learners based on their progress in a course. Evaluation is necessary to assess learners’ understanding of the learning material, provide feedback on their progress, and ensure they meet the learning objectives. It also encourages them to actively engage with the learning material and master it.

      đź“’Note: Only authors and co-authors can evaluate learners.

      If you enable the After manual evaluation option during course creation, the Evaluation Status and Scores fields appear in the Learners tab, allowing you to evaluate learners based on their pass or fail status and provide them with scores. Learn more in Evaluate learners.

      The user guide equips admins with the knowledge to maximize learning and development opportunities within the organization. It offers clear instructions on accessing resources and engaging them in various learning activities.

      The LXP module benefits admins by enabling learning creation, customizing compliance courses, and fostering a culture of continuous development within the organization.

      Learn more in the glossary to understand the key terms of LXP.