Create and manage directory

Account admins can create a directory to store and access contacts for their reference. The directory can include both employee information and external contacts, and account admins can add multiple directories within a single app profile.

You can

Note: App profile admins can create and manage directories in the specific app profile to which they have admin access. 

Navigate to the Directory on the left pane.

Create directory

  1. Click Add at the top right and select Create Directory.
  2. Type the title for a directory.
  3. Type the employee's name to give them access to the directory.
  4. Type the group's name to give them access to the directory and click Save.

Note: Once you select an employee or a group, you can give them either view or edit access to the directory.

Create and manage directory1

After creating a directory, you can add contacts to it. Learn more in Create and manage contact.

Manage directory

After creating a directory, you can manage it if required.

  1. Click the Overflow Overflow Menu-Oct-11-2023-07-43-45-1628-AM Menu on the right side of the directory.
  2. Select the option as required.
    • Edit: Edit the title, employee permissions, and group permissions.
    • Email report: Email the directory report.
    • Remove from profile: Delete the directory from the app profile.

Create and manage directory2

Pick directory

You can copy a directory from another app profile if required.

  1. Click Add at the top right and select Pick directory.
  2. Select the directory and click Pick.

Create and manage directory3

After picking a directory from another app profile, the directory and its contacts are copied to the current app profile.