Create and manage alerts

Account admins can create alerts in an app profile to notify employees about important updates, actions, or events. They can create alerts for all app profiles, but each alert is specific to its respective app profile. After creating alerts, they can also manage them if required.

Alerts are sent to employees via broadcast, SMS, or both, depending on the admin's settings.

• Broadcast: Sends email, in-app, and push notifications.
• SMS: Sends email and SMS notifications.

Navigate to Settings on the left pane.

Create alert

1. In the App Profiles field, select an app profile and then select Alerts.
2. Click Add at the top right and type the alert text.
3. From the drop-down, select a group to give access to its members.
4. Select how to send alert notifications:

• • Broadcast: Send alerts via mobile app and web.
  • SMS: Send alerts to the registered mobile.

  5.   Click Create.

Once created, the alert appears in the Published tab.

Manage alert

After creating an alert, you can archive it if required. However, you cannot edit or delete an alert.

1. Go to the Published tab.
2. Click the Overflow Menu on the right side of an alert and select Archive.

The alert is moved to the Archived tab.