Add and manage content

Employees can create folders within a folder only if the admin grants them edit access to that folder. This access allows them to share important updates, announcements, ensuring everyone stays informed.

Employees with edit access to folders are called Content Publishers (CP). They can add and manage content only in the folders where they have permission.

Add content

Navigate to Explore on the left pane.

  1. Click the home folder and navigate to the folder where you have edit access.
  2. Click Add at the top right and select Add Content.
  3. Type the content title.
  4. Click the drop-down to select groups, allowing their members to view the content.

📒Notes:

  • Content publishers can view the groups for which admins have granted them permissions.
  • The content is made visible to employees only through the group. Individual employee permissions are not allowed.

  5.   In the Caption field, type @ to tag employees and # to make the post searchable in the newsfeed.

📒Note: You can tag a maximum of ten employees and add ten hashtags.

💡Tip: Admins and employees can click the hashtag to view all associated content in a newsfeed. React, comment, or share (if the share option is enabled) posts directly from that page without opening each post separately. This makes it easier to find and interact with hashtag content. Learn how to use hashtags.

  6.   Upload one of the following content types:

  • A file
  • A weblink
  • The rich text (type or paste)
  • Up to ten images in the image gallery

The following advanced settings are optional.

  7.   Select Enable Cover Image and upload an image.

💡Tip: Use an image with a 16:9 dimension.

  8.   Select Show in Newsfeed to make the content visible.

By default, this option is enabled. Disable it if required.

  9. Set the date and time in the From field to schedule the content's visibility in the newsfeed.

📒Notes:

  • You can schedule the news feed only if you enable its visibility in the newsfeed.
  • Scheduled content does not appear to employees in "Explore" or the newsfeed until it is published.

 10.   Set the end date and time in the Until field to remove the content from the newsfeed.

📒Note: If you do not set the end date and time, the content always appears in the newsfeed.

 11.   Select the date and time if you want to archive the content.

📒Notes:

  • Click the Refresh Master Component-17-1 Icon to change or remove the date and time.
  • You can archive content with or without posting it to the newsfeed.
  • Ensure the archive date is later than the end date.
  • Archived content is not visible to employees. Only admins can view it in the “Archived” folder.

     12.   Select the time zone in which you want to post the content in the news feed.

     13.   In the Newsfeed Options field, enable the options as required.

    If enabled,

      • Reactions: Employees can like and react to the content.
      • Comments: Employees can comment on the content.

    📒Note: If admins do not enable Reactions and Comments in the settings, you cannot enable them during content creation.

      • Comments User mentions: Employees can tag other employees in the content.
      • Push Notifications: If the content is shared, employees receive notifications on their mobiles.
      • Read Receipt: If an employee clicks the newsfeed, a pop-up appears asking them to acknowledge that they are about to read the content.
      • Quick link: The content gets added as a quick link on the homepage.
      • Saving and download: Employees can save the content on their devices.
      • Sharing: A public URL is generated, allowing employees to share the content with anyone, both inside and outside the organization.

     14.   Click Create.

    The content is posted successfully.

    You can post the content immediately or save it as a draft to preview how it will look.

    📒Notes:

    • If the content is scheduled and the scheduled time has passed, it is no longer available in the news feed. However, it is saved in its home folder.
    • You cannot save the content as a draft if it is enabled to appear in the newsfeed.

    Manage content

    After adding content, manage it if required. If you have permission, you can also manage content created by others.

    Navigate to Explore on the left pane.

    1. Click the Overflow Overflow Menu-Nov-20-2023-05-10-31-0841-AMOverflow Menu-Nov-20-2023-05-10-31-0841-AM Menu on the top right of the content.
    2. Select Edit or Delete as required.